If you haven’t already heard, our 11th annual inContact User Conference is September 29th thru October 1st at the Salt Palace Convention Center in Salt Lake City, Utah. ICUC is consistently an industry standout, and ICUC 2015 will be no exception. This year’s lineup of speakers, training sessions, workshops and discussions that will transform the way you look at your contact center and give you the tools to lead it confidently into the future.
The theme of ICUC 2015 is “Legendary Journeys Ahead”. The contact center industry is at the threshold of tremendous change and is driven by today’s hyper-connected, hyper-modern consumers. Companies who can’t keep up risk being sidelined, yet with limited resources, what will be your next move? ICUC 2015 will include sessions, exceptional tracks and distinguished speakers to be your guide as you make your plan, prepare your team, apply best practices and avoid potential potholes along the way. Get ready to explore new ways to create truly differentiated, personalized and connected service experiences.
We are thrilled to announce this year’s keynote speaker, Chip Bell, who will present on Innovative Service. Chip has helped many Fortune 100 companies with customer strategies that focus on the needs of today’s customers, who are notoriously picky, fickle and vocal! He’s a world-renowned authority on customer loyalty and service innovation, providing clients like Starbucks, UPS and Southwest Airlines with practical ideas and strategies to build lasting customer relationships. His latest book is Sprinkles: Creating Awesome Experiences Through Innovative Service.
When you register now through May 15, you’ll get the Super Saver pricing of $670 — an amazing value for three days of training and networking. After three registrations, subsequent members added to your group registration will receive 50% off the conference price.
We hope to see you at ICUC 2015 in September. Make your plans now, and don’t forget to REGISTER TODAY to take advantage of our Super Saver pricing!